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AI Phone Receptionist

Every missed call is a job you gave to someone else.

CallSorted answers when you can't. It qualifies the lead, captures the details, and sends you a text — so you never lose a job because your hands were full.

What is CallSorted? CallSorted is an AI phone answering service built specifically for Australian trade professionals — plumbers, electricians, builders, and more. When you miss a call, CallSorted answers in your business name, collects the customer's details and job information, and sends you an SMS summary within 30 seconds. No app, no dashboard, no extra hardware. It works with your existing phone and number, and is ready to go within minutes of signing up.

No app required
Works with any phone
Ready in minutes
Cancel anytime

Hear it yourself — free

Set up your demo in 10 seconds, then call the number we give you.

No credit card. No account. Just call the number.

🎉

Your demo is ready

Call this number now

Call this number
Your PIN (backup only)
When the AI answers, play the role of a customer:
Make up a name — "Hi, it's Sarah Mitchell"
Describe a job — "I have a leaking pipe under the sink"
Give a suburb and postcode when asked
Choose a preferred time for a quote

Call from your mobile and we'll recognise you automatically.
If calling from a different phone, enter your PIN when prompted.

Ready to sign up? See pricing ↓

You're not just missing calls.
You're handing jobs to competitors.

A customer who can't reach you doesn't wait. They scroll down and call the next number on the list.

3–5

missed calls per week for the average sole-operator — most of them while on another job.

$0

earned from a call you never answered. Meanwhile, your competitor quotes that job tomorrow.

Without CallSorted

Phone rings while you're working. Can't answer.

Caller finds the next electrician on Google.

You finish the job and check your phone. One missed call. No message. No name.

That job is booked with someone else. You'll never know what it was worth.

With CallSorted

Phone rings while you're working. CallSorted answers.

Caller's details, job type, suburb, and preferred time are captured.

You get a text before you've even packed up your tools.

Three steps. No setup headaches.

CallSorted works with your existing number. No app. No dashboard to check every morning. It just runs.

01

Your customer calls

CallSorted answers the calls you miss — while you're on a job, in a crawl space, or just knocking off for the day.

02

AI qualifies the lead

Your AI receptionist takes their name, the job details, their suburb, and when they'd like someone to come out. It even reads the address back to confirm.

03

You get a text

A clean summary lands on your phone within seconds of the call ending. Name, number, job type, suburb. Everything you need to call them back and close it.

Hear it in action

Listen to a real demo call

This is an actual call to CallSorted. The AI answers, asks the right questions, and captures the details. Then you get a text like the one on the right.

0:00 0:00

Real demo call. Names changed for privacy.

That could be your business.

Every missed call answered. Every lead captured. Every detail texted to you in seconds. Set up takes 30 seconds — no app, no hardware, no lock-in.

9:41 Messages
CallSorted
New lead from Sarah Mitchell: Leaking pipe under kitchen sink at Paddington 4064.
📞 0412 345 678
URGENT. Water is coming through the ceiling from the bathroom above. Needs someone today if possible.
Preferred time: ASAP
Reply QUOTE when quoted. Reply DONE when completed.
CallSorted
New lead from Dave Thompson: Hot water system replacement at Chermside 4032.
📞 0478 891 234
ROUTINE. Unit is 15 years old, not heating properly.
Today 7:42 AM

This is what your customers hear

A real conversation — professional, warm, and completely on-brand for your business.

Live call transcript — Smith Plumbing
AI

Hi there — thanks for calling Smith Plumbing. I'm the AI receptionist, and I'm here to take your details and pass everything on to the team. How can I help you today?

Caller

Yeah hi, I've got a burst pipe under the kitchen sink, there's water everywhere.

AI

That sounds stressful — we'll get that sorted. Can I get your name first?

Caller

It's Karen. Karen Mitchell.

AI

Thanks Karen. I already have your number from caller ID, so we're all good there. What suburb are you in?

Caller

Paddington. 4064.

AI

Let me read that back. Karen Mitchell, burst pipe under the kitchen sink. That's Paddington... 4064. Is all of that right?

Text sent to you immediately after
New lead from Karen Mitchell: burst pipe at Paddington 4064.
📞 0412 345 678
URGENT. Water coming from under kitchen sink.
No time booked — follow up?

Reply QUOTE when quoted. Reply DONE when completed.

Simple Pricing

Never miss a job again

One missed call from a bathroom reno is worth $4,000. CallSorted pays for itself the moment it answers your first job.

30-day money back guarantee  ·  Cancel anytime

Starter

$149 /month

Perfect for sole traders just getting started

  • 50 full AI calls/month
  • Overflow: name + number capture
  • Instant SMS lead summary
  • Lead portal
  • Weekly digest email

The cost of 50 missed calls

~5 jobs at avg $800 = $4,000+ lost
This plan costs $149. Do the maths.

Most Popular

Pro

$249 /month

For businesses who want full visibility of every lead

  • 150 full AI calls/month
  • Overflow: name + number capture
  • Instant SMS lead summary
  • Lead portal access
  • Weekly digest email

The cost of 150 missed calls

~15 jobs at avg $1,200 = $18,000+ lost
This plan costs $249. One job pays for 6 months.

Business

$399 /month

For multi-van operators who need full control

  • Unlimited full AI calls
  • Everything in Pro
  • REST API access
  • Priority support
  • 2 numbers for multi-van (coming soon)

Unlimited calls. Unlimited upside.

One commercial contract missed can be $50,000+
This plan costs $399. You can't afford not to.

Frequently asked

Do I need to install anything or change how I work? +
Nothing at all. CallSorted works with your existing mobile or landline number — we give you a dedicated Australian business phone number that automatically diverts to our AI receptionist whenever you don't answer. You don't need to install any app, change your phone plan, buy any hardware, or learn any new software. Your personal number and current setup stay exactly as they are. Most businesses are fully set up and receiving calls within minutes of signing up.
What trades does it work for? +
CallSorted works for any trade or home-services business in Australia. This includes plumbers, electricians, builders, carpenters, painters, landscapers, tilers, roofers, HVAC and air conditioning technicians, locksmiths, pest controllers, concreters, fencers, and pool and spa technicians. The AI is configured specifically for your trade category so it asks the right qualifying questions — for example, a plumber's AI will ask about the type of plumbing issue and urgency, while a landscaper's AI will ask about the size of the property and the scope of work required.
Will my customers know they're talking to an AI? +
Yes — CallSorted's AI receptionist always introduces itself honestly as the AI receptionist or virtual receptionist for your business. It will never pretend to be a human. In practice, this is not a problem for customers: they care about being heard quickly, having their details recorded accurately, and receiving a callback from a real tradesperson. A friendly, professional AI receptionist consistently outperforms voicemail because it actually engages with the caller, confirms their details, and assures them that someone will be in touch. Most customers appreciate that their call was answered at all.
What if it mishears something important like a suburb? +
Accuracy is a core part of how CallSorted works. After collecting all the key information — name, phone number, job description, suburb, and postcode — the AI reads everything back to the caller slowly and clearly, then asks for explicit confirmation before ending the call. If the caller says anything is wrong, the AI corrects it and reads back the updated information again. This verification step means you can trust the SMS summary you receive is accurate, without needing to call the customer back just to confirm their address.
How quickly do I get the text after a call? +
You receive an SMS summary typically within 30 seconds of the call ending. The text message includes the customer's full name, their phone number, the type of job or issue they described, their suburb and postcode, any urgency they mentioned (e.g. "water coming through the ceiling"), and a preferred time for a quote or callback if they specified one. You get everything you need to call them back and close the job — without having to listen to a voicemail or search through missed calls.
Can I cancel if it's not working for me? +
Yes, absolutely. You can cancel your CallSorted subscription at any time with no lock-in contracts, no cancellation fees, and no questions asked. We operate month-to-month. We're also confident enough in the product to offer a money-back guarantee: if CallSorted doesn't help you book at least one extra job in your first month, we'll refund you in full. There's no risk in trying it.

Ready to never miss a call again?

Join today with a 30-day money back guarantee. Or try the free demo first — no card, no account, no commitment.

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30-day money back guarantee · Cancel anytime · No lock-in